Refunds for Expedited Passport Fees

Applicants who paid an extra $60 fee for an expedited passport application that took more than 14 days to receive, may be eligible for a refund, according to the State Department.

Many applicants who paid the fee for speedy service, on top of the regular $97 application fee, had to wait weeks longer because of a backlog caused by new rules implemented in early 2007 by the Department of Homeland Security.

Travelers who:

1. Paid the $60 fee for expedited service, and
2. Have reason to believe that they did not receive expedited service should contact the Department of State to request that the Department consider a refund of the expedite fee.

Customers should submit a written request with their passport number, if available, name, date and place of birth, and approximate date(s) they applied for their passport and received their passport (if applicable). Mailing address and phone number should also be included.

Applicants may send their request for refund to:

Service Refund:
Department of State
2999 Passport PL
Washington, DC 20522-2999

Or may e-mail the request to: refundsatpassportservices@state.gov

The Department considers requests for refunds on a case-by-case basis. They will not refund passport application and execution fees or compensate applicants for missed travel.