Northwest Airlines Frequent Flier Program will Change to Delta Sky Miles

No Commented Thursday, October 1st, 2009

Under: Humanitarian

In October, the Northwest Airlines WorldPerks program will officially merge into the Delta SkyMiles program. As a SkyMiles member, your frequent flyer number and login will remain the same and you don’t have to do anything.

 

Given the significant challenges in combining two programs currently located on very different technology platforms, you will experience a few changes. Effective October 1st, your flight miles will no longer post immediately at departure but may take up to 24 hours after your flight departure. The merchandise redemption program (Medallion® Marketplace) will temporarily close on September 25th, but will return by year-end with a broader selection of products and offerings.

 

And, good news – on October 1st, Platinum and Gold Medallion members will no longer pay a $20 per ticket service charge when purchasing tickets via reservations or at our airport locations. Plus, all members will no longer pay a $25 per ticket partner handling charge when issuing Award Tickets. These new elite benefits and fee reductions are part of our continued effort to build a best-in-class loyalty program. For more information, please visit delta.com/what2expect and  delta.com/integrationtimeline for a specific timeline.

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